Biology
Ecology - General Solutions
20. Which civil rights law must an employer be aware of
a) EOC
.
b. ABA
e TOP
d. IRS
21. The reception area is the site for
a client consultations
financial transactions
e hair ana
d. scalp an
22. When handling a client complaint over the telephone.
connect the client directly to the barber who made them
b) respond with self-control, tact, and courtesy
do not apologize, as you probably did nothing wrong
d. None of the answers are correct.
1
8.0
23. One suggestion to follow when using social media is to
use stock images in your postings
post once a week so as to not bombard your followers
respond to questions or comments
use the same password for all social media accounts so y
24. What is the best form of advertising?
a Radio spots.
A websit
b. Social media pages.
Satisfied
25. Your primary goal for your clientele is:
Attracting new clients,
Selling p
Stealing clients from competition. d. Maintain
